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  • Writer's pictureTemara Willis

Master Active Listening: A Guide for Participants in Family Mediation

Updated: Dec 30, 2023

Individuals engaged in active listening, emphasising the importance of mastering this skill in family mediation. A visual guide for participants seeking effective communication.

Welcome to the Adelaide Family Mediation blog. I'm Temara Willis, a dedicated family mediator, and I want to talk about enhancing family mediation through active listening.


Family mediation is a transformative process that offers a path to resolution and rebuilding relationships. Effective communication and successful outcomes hinge on active listening. In this blog from Adelaide Family Mediation, discover how you can actively listen during family mediation to foster understanding, empathy, and progress.


1. Be Fully Present and Engaged - Active listening begins with being mentally and physically present in the mediation session. Eliminate distractions, maintain eye contact, nod to show understanding, and use attentive body language. These actions demonstrate your commitment to fostering a respectful and focused environment.


2. Listen Without Interruptions - Resist the urge to interrupt while others are speaking. Allow each participant to express themselves fully before responding. Patience in waiting for your turn to speak shows respect for others' perspectives and encourages open dialogue.


3. Seek Genuine Understanding - Actively listen by genuinely seeking to understand others' viewpoints. Focus on grasping their message and intentions, asking for clarification when needed. Demonstrating a sincere desire to understand promotes empathy and prevents misunderstandings.


4. Show Empathy and Respect - Emotions can run high during family mediation. Actively listening with kindness and respect creates a safe, non-judgmental environment. Acknowledge and validate others' feelings, even if you disagree. Empathy builds trust and encourages open sharing, facilitating resolution.


5. Practice Reflective Responses - Utilise reflective responses to reinforce active listening. After someone speaks, paraphrase or summarise their message to confirm your understanding. This technique showcases attentive listening and invites further discussion. Reflective responses foster a deeper exploration of issues and signal your commitment to finding common ground.


6. Control Emotional Reactions - Family mediation can evoke strong emotions. Managing your emotional responses is crucial. Active listening involves remaining calm and composed, even in challenging situations. Take a deep breath, pause before responding, and choose your words thoughtfully to prevent escalations.


7. Be Open to New Perspectives - Active listening requires an open mind and a willingness to consider different viewpoints. Embrace the process with curiosity and a genuine desire to understand others' views. By remaining receptive to new ideas, you enhance the chances of finding creative and sustainable resolutions.


Active listening is a vital skill for family mediation participants. Being present, engaged, and respectful cultivates an environment conducive to effective communication and resolution. Embrace active listening techniques to facilitate productive dialogue and positive outcomes for everyone involved. Your active listening contributions contribute to successful mediation and your family's well-being.


About Adelaide Family Mediation:


At Adelaide Family Mediation, our team supports you through various mediation processes, including parenting plans, property and financial settlements, parenting coordination services, and grandparent mediation. Contact us today to arrange an appointment and take the first step toward resolution and family well-being.


Check out more content on our Facebook page at https://www.facebook.com/adelaidefamilymediation.com.au or



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